Welcome to Forge-Skill.

Forge-Skill provides digital products, educational resources, and related online services. We respect your privacy and are committed to protecting the personal information you provide when you visit our website, make a purchase, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices and rights available to you.

1. Information We Collect

Information You Provide to Us

When you make a purchase, complete a form, contact customer support, or otherwise interact with Forge-Skill, you may provide personal information such as:

• First and last name

• Email address

• Billing information

• Order and transaction information

• Information you include when contacting customer support

• Any other information you voluntarily provide

Payment information may be processed directly by third-party payment processors. Depending on the payment method used, Forge-Skill may not receive or store your complete credit or debit card information.

Information Collected Automatically

When you visit or interact with our website, certain technical information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Date and time of access

• Referring pages or traffic sources

• Interactions with our website

• General usage and technical information
  
  

We may use this information to operate and improve our website, understand how visitors use our services, maintain security, and help prevent fraud or misuse.

2. Cookies and Tracking Technologies

Forge-Skill may use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure performance, and improve the user experience.

We may also use analytics, advertising, or marketing technologies where permitted by applicable law.

Where required, non-essential cookies and tracking technologies will be used based on your consent.

You may be able to manage cookie preferences through our website's cookie controls and through your browser settings. Disabling certain cookies may affect the functionality or performance of some parts of the website.

3. How We Use Your Information

We may use personal information to:

• Process and manage purchases

• Deliver digital products and access instructions

• Send order confirmations and transactional communications

• Provide customer support

• Respond to questions and requests

• Manage refunds and order-related issues

• Maintain and improve our website and services

• Understand how customers use our website

• Detect, prevent, and address fraud or unauthorized activity

• Comply with applicable legal, accounting, tax, and regulatory requirements

• Send marketing or promotional communications where permitted by law and, where required, with your consent
  
  

Transactional communications related to your purchase are separate from promotional marketing communications.

4. How We Share Information

We may share personal information with third-party service providers when reasonably necessary to operate Forge-Skill and provide our services.

These providers may include:

• Website and sales-funnel platforms

• Payment processors

• Hosting and technology providers

• Email delivery and email marketing platforms

• Analytics providers

• Customer support tools

• Professional advisers, accountants, or consultants

• Fraud prevention and security providers
  
  

We may also disclose information when required by applicable law, regulation, legal process, or governmental request, or where reasonably necessary to protect our rights, customers, business, or services.

Forge-Skill does not sell personal information for money.

Certain advertising or analytics practices may nevertheless be considered a "sale," "sharing," or "targeted advertising" under some U.S. state privacy laws. Where applicable, users will be provided with the rights and choices required by law.

5. Legal Bases for Processing

Where the European Union's General Data Protection Regulation (GDPR) or similar privacy laws apply, we may process personal information based on one or more of the following legal grounds:

• Performance of a contract

• Steps taken at your request before entering into a contract

• Compliance with a legal obligation

• Your consent

• Our legitimate interests, provided those interests are not overridden by your rights and freedoms
  
  

The applicable legal basis depends on the specific purpose for which the information is processed.

6. Digital Product Purchases

Forge-Skill primarily sells digital products and educational resources.

The email address provided during checkout may be used to:

• Confirm your purchase

• Send transaction or order information

• Deliver download links or access instructions

• Provide information necessary to access your purchased products

• Respond to questions about your purchase

• Provide customer support
  
  

These communications are necessary to fulfill your order and are not considered promotional emails.

7. Marketing Communications

If you choose to receive marketing emails from Forge-Skill, we may send you information about products, educational content, offers, or other relevant updates.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending transactional or service-related messages that are necessary to manage an existing purchase or customer relationship.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Certain information may be retained for longer periods when required or permitted for:

• Tax and accounting obligations

• Legal compliance

• Fraud prevention

• Recordkeeping

• Resolving disputes

• Enforcing agreements

• Protecting our legal rights
  
  

Retention periods may vary depending on the type of information and applicable legal requirements.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no internet transmission, electronic storage system, or security method can be guaranteed to be 100% secure.

Accordingly, we cannot guarantee the absolute security of personal information.

10. International Data Transfers

Forge-Skill operates from Italy and may use service providers located in other countries, including the United States and other jurisdictions.

As a result, personal information may be transferred to, stored in, or processed in countries outside your country of residence.

Where required by applicable privacy law, we use appropriate safeguards designed to protect personal information when it is transferred internationally.

11. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request restriction of certain processing activities

• Object to certain processing

• Request a portable copy of certain personal information

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

• Opt out of certain forms of targeted advertising, sale, or sharing where applicable

• File a complaint with an appropriate data protection authority
  
  

These rights are not absolute and may be subject to exceptions provided by applicable law.

To submit a privacy-related request, contact us at support@forge-skill.com.

We may need to verify your identity before processing certain requests.

12. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on your state of residence and whether the relevant law applies to Forge-Skill, these rights may include:

• The right to know or access personal information

• The right to correct inaccurate personal information

• The right to request deletion

• The right to obtain a copy of personal information

• The right to opt out of certain sales or sharing of personal information

• The right to opt out of targeted advertising

• The right to limit certain uses of sensitive personal information, where applicable

• The right not to receive unlawful discriminatory treatment for exercising privacy rights
  
  

You may submit an applicable privacy request by contacting support@forge-skill.com.

13. California Privacy Notice

California residents may have additional rights under applicable California privacy laws.

Where those laws apply to Forge-Skill, eligible California residents may have the right to request information about personal information collected, disclosed, sold, or shared; request correction or deletion; and opt out of certain sales or sharing of personal information.

Forge-Skill does not sell personal information in exchange for money.

However, some analytics or advertising technologies may potentially fall within broader definitions of "selling" or "sharing" under California law. Where applicable, appropriate opt-out mechanisms will be provided.

14. Children's Privacy

Forge-Skill is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

Our digital products may also be subject to additional age or contractual-capacity requirements depending on the customer's jurisdiction.

15. Third-Party Websites and Services

Our website may contain links to websites, platforms, or services operated by third parties.

Forge-Skill is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of any third-party services you use.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technologies, or legal requirements.

When changes are made, the updated Privacy Policy will be posted on this page and the "Last Updated" date will be revised.

Your continued use of the website after an update is subject to the revised Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy, would like to exercise an applicable privacy right, or have concerns about how your personal information is handled, you may contact us at:

Forge-Skill

Email: support@forge-skill.com
Address: Via Matteo Maria Boiardo 79, Ferrara, Italy